Privacy Policy for Farran Orthodontics

Last updated: 28 January 2026
Website: https://farranorthodontics.com
Practice: Farran Orthodontics – Ορθοδοντικό Ιατρείο Φαίδρας Φαρράν
Address: Τσιριγώτη 14, 34100 Χαλκίδα, Εύβοια, Ελλάδα
Contact: info@farranorthodontics.com | +30 2221 115 280

1. Introduction

This Privacy Policy explains how Farran Orthodontics collects, uses, stores, and protects your personal data when you visit our website farranorthodontics.com, book an appointment, contact us, or otherwise interact with our practice. We respect your privacy and are committed to complying with the General Data Protection Regulation (GDPR) and applicable Greek data‑protection law.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site or provide us with your personal information.

2. What personal data we collect

We may collect the following types of information:

Contact details: name, email address, phone number, postal address (when you contact us, book an appointment, or subscribe to updates).
Website usage IP address, browser type, device information, pages visited, referral source, and session duration (via cookies and analytics tools).
Health‑related information (if provided): age, brief medical/dental history, treatment preferences, or other details you voluntarily share in contact forms or emails.
Cookies and tracking technologies: small text files that help us remember your preferences and improve site performance (see “Cookies” section below).

We only collect data that is necessary for the purposes described in this policy.

3. How we use your data

We use your personal information for the following purposes:

To respond to your inquiries and manage appointment requests.
To send you relevant information about our services, offers, or events (only if you have opted in).
To improve our website, user experience, and online services.
To comply with legal and regulatory obligations (e.g., record‑keeping, tax, or health‑data rules).
To protect our website and systems against fraud, abuse, or security threats.

We will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.

4. Legal basis for processing

Depending on the context, our legal bases for processing your data include:

Consent: when you explicitly agree (e.g., newsletter signup, contact‑form submissions).
Contractual necessity: to manage appointments and provide services.
Legal obligation: to comply with health‑care, tax, or data‑protection laws.
Legitimate interest: to improve our website, marketing communications, and security (always balanced against your rights).

You may withdraw consent at any time (see “Your rights” below).

5. Sharing and transferring your data

We may share your data with:

Service providers: hosting companies, email‑marketing platforms, or analytics tools that process data on our behalf under strict contractual obligations.
Health‑care partners: other dental or medical professionals involved in your care, only with your consent or as required by law.
Legal authorities: if required by law, court order, or to protect our rights and safety.

If any data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards (such as standard contractual clauses) are in place.

6. Data security and retention

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse, including:

Secure hosting and encrypted connections (HTTPS).
Access controls and password‑protected systems.
Regular software updates and backups.

We retain your personal data only as long as necessary for the purposes described above or as required by law (e.g., medical‑record‑keeping periods). After that, data is securely deleted or anonymized.

7. Cookies and tracking technologies

Our website uses cookies to:

Remember your preferences and settings.
Analyze traffic and usage patterns (e.g., via Google Analytics or similar tools).
Provide personalized content and improve performance.

You can manage or disable cookies through your browser settings. Disabling cookies may affect some website features.

8. Your rights under GDPR

You have the right to:

Access: request a copy of the personal data we hold about you.
Rectification: correct inaccurate or incomplete information.
Erasure (“right to be forgotten”): request deletion of your data, where applicable.
Restriction: request that we limit how we process your data.
Data portability: receive your data in a structured, machine‑readable format.
Object: object to processing based on legitimate interests (including direct marketing).
Withdraw consent: withdraw any consent you have given, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at info@farranorthodontics.com. We will respond within one month, as required by law.

9. Children’s privacy

Our website is not directed at children under 16. If you are a parent or guardian and believe a child has provided us with personal data without consent, please contact us so we can take appropriate steps.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date. We encourage you to review this policy periodically.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Farran Orthodontics – Φαίδρα Φαρράν
Email: info@farranorthodontics.com
Phone: +30 2221 115 280
Address: Τσιριγώτη 14, 34100 Χαλκίδα, Εύβοια, Ελλάδα